Do you know we are moving?
The Office of Information Technology is currently preparing the 2nd stage of the domain consolidation and migrating a new naming format. This change affects all users with the “short” username convention.
|Did you know your username has CHANGED?!?!?!|
The Office of Information Technology is currently preparing the 1st stage of the domain consolidation and implementing a new naming format. This change affects all users with the “short” username convention.
For example, the username 'jdoe' will change to 'john.doe'. This also affects your email address, which would now be firstname.lastname@example.org as your primary email. Those who are married with hyphenated names, such as 'jmaria-doe' will change to 'jane.maria' by default. We decided to use the maiden name since it is less likely to change.
The VIDE OIT department offers remote assistance option for faculty and staff experiencing problems with their education owned systems. This application enables the Help Desk staff diagnose the issues remotely. The Instant Remote Support tool provides a way for the VIDE techs to remotely connect and assist with computer issues in our schools and offices.
|We are no longer able to reset passwords over the phone, the correct procedure to have your password reset manually is either in person with “Picture ID”, an email from yourself or a staff member/co-worker, or a helpdesk ticket created by any VIDE staff member/co-worker. We are asking users to reset their password online using the “Password Reset Tool” (passwordreset.vide.vi).|